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Owo unlock the ability jest to withdraw winnings and participate in nadprogram offers, it will be necessary owo undergo identity verification. This is done manually, so it will take trzydziestu owo 60 minutes owo process the documents provided. The player from Australia has deposited money into the casino account, but the funds seem to be lost. The casino provided us with the information that the destination wallet address from the provided transaction confirmation does not belong jest to its payment processor. Moreover, the data provided żeby the player contain different data, which does not match his claims. Later, the player państwa not able to cooperate with us in resolving the issue and after several attempts, he państwa not able owo provide us with the relevant answers and details.
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The player from Hungary requested a withdrawal more than three days ago, exceeding the casino’s specified maximum wait time, but hasn’t received their payment yet. The player from Greece has experienced a technical trudność while playing Blackjack. The player from Australia has experienced a technical trudność while playing auto Roulette. The player from Germany was accused of breaching premia terms aby placing single bets greater than the allowed ones. At first, we closed the complaint as ‘unresolved’ because the casino failed owo reply. The player from Brazil has been accused of irregular play and had his winnings withheld.
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The player from Greece had his winnings confiscated by Hell Spin Casino for exceeding the maximum allowed bet while using an active premia. He intended jest to communicate with authorities regarding the incident, feeling wronged by the casino’s actions. However, as the player did not respond jest to the team’s inquiries, the complaint was unable to be pursued further and państwa rejected. Browse all bonuses offered aby HellSpin Casino, including their istotnie deposit bonus offers and first deposit welcome bonuses.
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Despite our team’s efforts owo communicate with the casino and resolve the issue, the casino had failed to cooperate. The complaint had been closed as ‘unresolved’ because the casino failed to reply and cooperate in resolving the complaint. There had been istotnie progress even two weeks after the casino was notified about the player’s complaint. The player from Ecuador had reported that his przez internet casino account had been blocked without explanation after he had attempted jest to withdraw his winnings.
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- The casino requested that the complaint be reopened, and after further discussion with the player, it was determined that they intentionally bet more than the maximum allowed.
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